Recent Posts

Does Your Home or Rental Need a Deep Clean?

3/18/2021 (Permalink)

SERVPRO is Here to Help®!! Whether You're Selling a Home, Preparing a Summer Rental or it's Your Own Home That Needs Cleaning!

It is a fact: A clean, fresh smelling home sells faster and rents faster. Nearly everyone is faced, at some point, with a difficult home to sell, rent or clean. Also, for the extra deep cleaning You may want during this Coronavirus age, your best bet is SERVPRO of Cape May & Cumberland Counties!

Experienced realtors encourage clients to keep their homes in top condition for very important reasons:

  • Increased Market Value
  • Shortened list-to-sale conversion times
  • Enhanced reputation for quality listings    and quick sales

Our Franchise Professionals offer a variety of services to help revive homes to top condition. Our Residential Cleaning Services are also designed to fit your needs and your budget, so a professional deep cleaning of your home is easier than you might think!


  • Consultations and Estimates are at NO cost or obligation to you
  • Choose from customized services to fit your needs and budget
  • We work around your schedule
  • Our uniformed technicians use specialized equipment and advanced technology
  • We are Certified Experts in Residential and Commercial Cleaning, including Biohazard and Coronavirus Cleanup


  • Air Duct and HVAC systems
  • Carpet, Upholstery, Drapes, Ceilings, Floors and Walls
  • Indoor Odor Removal and Deodorization
  • Any cleanup due to Biohazard, Fire, Mold or Water Damage


  • Dirty Ducts can possibly circulate odors and contaminants like mold and irritating dust throughout a home
  • Mold is found in every environment, and mold spores reproduce rapidly when moisture is present

Certified: SERVPRO Cleaned

Our Certified Technicians provide expert cleaning and disinfecting services and strictly adhere to CDC guidelines for the removal of Bloodborne and viral pathogens.


Call SERVPRO of Cape May & Cumberland Counties: 609-624-0202, and a Franchise Professional will be happy to explain our services and answer your questions.

SERVPRO of Cape May & Cumberland Counties serves Cape May, Ocean City, The Wildwoods and surrounding areas of Cape May County as well as, Bridgeton, Millville, Vineland and surrounding areas in Cumberland County.

Employee Spotlight: Holly Dore

3/17/2021 (Permalink)

Holly Dore, Celebrating 10 Years with SERVPRO of Cape May & Cumberland Counties.

Please join us in congratulating Holly Dore who is celebrating 10 years as the Office Manager of our two Large Loss Division Franchises in Southern New Jersey.

Holly is a member of the Human Resources Association of Southern New Jersey, Cape May County Chamber of Commerce, Greater Vineland Chamber of Commerce, the Chamber of Commerce of Southern New Jersey and several other local area chambers.

What people find interesting is that Holly holds a Water Restoration Certification from the Institute of Inspection Cleaning and Restoration!

Holly joined the company as an Administrative Assistant and was quickly promoted to Office Manager. She is the GO-TO person in the office, especially when the company operates in “emergency mode.” Her overall experience and knowledge of SERVPRO system services as well as successfully running Office Operations and Human Resources for two locations, marks her value to our SERVPRO Franchises.

When Holly isn’t working (or working out), she enjoys the outdoors. Through her adventurous spirit her children, Logan and Makenna, have learned to go camping and how to fish. They will tell you that riding quads as a family, is the best! They also enjoy spending time at home with their dogs, Mako and Finn.


4 FAQs About Storm Damage Restoration

2/25/2021 (Permalink)

Dealing with a severe storm or natural disaster can be challenging, especially when you aren’t prepared for the magnitude of the aftermath. That’s especially true when inclement weather causes damage to your property. As storm damage restoration professionals, SERVPRO® of Cape May & Cumberland Counties answers frequently asked questions about handling this serious problem:

What Kind of Damage Is Possible?

There’s no way to predict the severity of a storm’s impact on your property. Common effects include flooding and roof damage. Hail or heavy wind may knock out windows or cause damage to doors. Extensive water damage might develop inside if your property is left unattended.

What Should I Do After the Storm?

Act fast if storm damage occurs. First, call us 609-624-0202. We are available 24 hours, 7 days a week, all year long! We are licensed contractors that can provide you with emergency restoration services. You’ll also need to prevent further damage to your property by securing any doors and windows that were destroyed. Our trained construction technicians will put a tarp on a broken roof to ensure that the property is safe. You’ll also need to contact your insurance provider to start the claims process. Take pictures of the area to aide your claim.

What If I Don’t See Visible Damage?

Not all types of damage are visible. If a storm ravaged your area and caused significant structural concerns for other properties, it’s possible that your property also suffered to some degree. As a qualified storm damage restoration team we can properly inspect and assess the area to determine the severity of the problem.

What Does the Restoration Process Involve?

During storm damage restoration, SERVPRO will use specific equipment to quickly remove excess moisture and dry the affected areas. If necessary, we’ll get rid of odors and sanitize your space. We will also remove damaged drywall, fix flooring, clean carpeting, and perform any needed fixes to ensure that all signs of water are completely gone. After the damage is repaired, our special “re-construction” crew can go in and make everything look like it was never damaged in the first place!

Storms can be debilitating to personal property, but with the help of the team at SERVPRO of Cape May & Cumberland Counties, you can handle the most challenging types of damage. If you need emergency restoration services, call 609-624-0202, and we’ll work to make it, "Like it never even happened."®

SERVPRO of Cape May & Cumberland Counties serves Vineland, Millville, Bridgeton and surround areas of Cumberland County as well as Cape May, Ocean City, Wildwood and surrounding areas of Cape May County.

What to do: Smoke and Soot Cleanup

2/13/2021 (Permalink)

Smoke and Soot in Your Cape May or Cumberland County Property?

Smoke and soot is very invasive and can penetrate various cavities within your home or business, causing hidden damage and odor.

Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure. 
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 
  • The type of smoke may greatly affect the restoration process. 

Different Types of Smoke: 

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO® of Cape May & Cumberland Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Additional information: 

Wet Smoke – Plastic and Rubber 

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean. 
  • Dry Smoke – Paper and Wood
  • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue – Produced by evaporation of material rather than from a fire
  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat you with empathy and respect and treat your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call a Franchise Professional Today – 609-624-0202.

We serve Cape May, Ocean City, Wildwood and surrounding towns in Cape May County; as well as Vineland, Millville and Bridgeton and surrounding towns in Cumberland County.

Top Benefits of Deep Cleaning Services

2/13/2021 (Permalink)

While spring is the perfect time for a deep clean, you may not have the time, expertise, or products to get the job done.

Hiring a professional cleaning service company will save you stress and provide you with many additional benefits. As Spring approaches, now is the time to rid your property of all of the excess pollen, dirt, dust and allergens that come with being home all Winter. Learn more below about the biggest advantages of bringing in skilled technicians. 

Top Benefits of Deep Cleaning Services 

  1. Better Equipment

Most home and business owners do not have a carpet and upholstery machine or know how to properly remove debris from air ducts. By calling someone to take care of your deep clean, you won’t have to spend money on equipment and products you rarely use. Professional cleaning teams with experience in odor and stain removal have state-of-the-art technology and formulas to wash each item in your home safely and effectively.

  1. Enhanced Health

 You may not realize how dust and allergens are affecting your family until you get a deep clean. Pollen, mold, and dirt particles could be making you sick by circulating throughout your home or office. They could even be hiding in your carpet, ducts, or air filters. An expert in deep cleaning will guide you on the tasks that need to be completed to improve respiratory health. 

  1. Improved Hygiene

No one wants to spend time in a dirty home or office. In a matter of hours, your cleaning team will turn each grimy and messy space into a hygienic haven. Whether you are planning for a big party or would like an easy way to manage overall cleanliness, a professional, deep clean will help you get started. 

No matter your reasons for getting the job done, you deserve a deep clean performed by expertsWhile SERVPRO® of Cape May & Cumberland Counties with offices in Ocean View and Millville, NJ is an expert in mold remediation and water damage - they also provide a variety of residential and commercial cleaning offerings.

To make an appointment for deep cleaning services, contact a Franchise Professional today: 609- 624-0202 or EMAIL.

Are You Sweet as Candy?

1/21/2021 (Permalink)

Join SERVPRO of Cape May & Cumberland Counties for a "Sweet as Candy" virtual Meet & Greet!

Introduce yourself to a diverse group of professionals and have a little fun with Valentine Trivia! All attendees will have a turn talking about their business or service!

Hosts: Colleen Ayala and Harold Lapp, Jr. will entertain you and even provide you with "Sweetheart Candy" for the occasion!

"Sweet As Candy" Virtual Meet & Greet

Date: February 11, 2021
Time: 4 p.m.
RSVP via EMAIL by 2/4/11 and feel free to invite a colleague!

SERVPRO of Cape May & Cumberland Counties serves Cape May, Ocean City, Wildwood and surrounding communities in Cape May County as well as Vineland, Millville, Bridgeton and surrounding communities in Cumberland County. We make it, "Like it never even happened." Call us today for your cleaning and restoration needs: 609-624-0202.

Winter Storm Safety Tips

1/10/2021 (Permalink)

We urge home and business owners to prepare for severe weather by following practical winter safety and severe weather tips.

Protect Your Property: Be Prepared!

The Federal Emergency Management Agency (FEMA) says to be sure you have these things:

  • Snow shovels – more than one because they can break, and four hands are better than two if you have them
  • Deicers, preferably the pet-safe type*
  • Extra fuel, such as firewood, a full propane tank, or a generator.
  • Clean blankets, pillows, warm clothing, etc. because you might not be able to do laundry for a while if there is a power outage
  • Food and water that doesn’t require refrigeration
  • Transistor radio with new batteries — and backup batteries
  • Solar-chargers for your cell phones or extra fully charged battery

*When it comes to deicers, some of the more environmentally-safe types include calcium magnesium acetate and sand to improve traction. Be sure to stock up early in the season, as they can become scarce before a well-publicized storm.

Winterize Your Home and Business: Be Ready!

High winds, ice, and moisture from winter storms can easily strip off roof tiles and gutters, exposing your property to serious damage. Make sure no roof tiles are loose or missing. Do the same with your gutters and siding.  

  • Check roof tiles, shutters, siding, and other exterior materials to ensure they’re secure; make repairs as needed
  • Seal air leaks to keep your spaces warmer (and save energy costs); it’s amazing what caulk can do!
  • Insulate all exposed plumbing pipes to prevent burst pipes
  • Trim tree branches away from your roof to prevent roof damage

Clean The Gutters: Limit Storm Damage!

If you don’t, you risk an ice dam. What’s an ice dam? Ice dams occur when ice melts off the roof during the day and then re-freezes as it drips into a clogged gutter. This can force water back under the roofline and cause serious leaks, often thousands of dollars in damage!

Overgrown tree branches are a risk to your property, vehicles, and loved ones. But trimming and removal can be dangerous, too, so don’t attempt it on your own. Best to hire a professional!

Insulate Pipes: Prevent Water Damage!

Buy foam insulation to cover your pipes. Invest in a temporary patch kit in case you need it later in the season. While you’re insulating your pipes, remind yourself where all water shut-off valves are so you can turn off the water supply in case of any leaks.

NOW you’re ready for a snow day, but if you find yourself with winter storm damage, follow this link HERE for important tips to help you; and contact us at 609-624-0202. As always, we're Here to Help® 24/7, 365 - to make it, "Like it never even happened."® 

SERVPRO of Cape May & Cumberland Counties serves Vineland, Millville, Bridgeton and surrounding communities in Cumberland County as well as Ocean City, Cape May, Wildwood and surrounding communities in Cape May County.

Be READY: Emergencies & Disasters

1/4/2021 (Permalink)

It's the season for Winter storms and power outages. After an emergency, you may need to survive on your own for several days.

Being prepared means having your own foodwater and other supplies to last for several days. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

Make sure your emergency kit is stocked with the items on the checklist below. Download a printable version to take with you to the store. Once you take a look at the basic items, consider what unique needs your family might have, such as supplies for pets or seniors.

Emergency Supply List

Basic Disaster Supplies Kit

To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

A basic emergency supply kit could include the following recommended items:

  • Water (one gallon per person per day for at least three days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

Additional Emergency Supplies

Since Spring of 2020, the CDC has recommended people include additional items in their kits to help prevent the spread of coronavirus or other viruses and the flu.

Consider adding the following items to your emergency supply kit based on your individual needs:

  • Masks (for everyone ages 2 and above), soap, hand sanitizer, disinfecting wipes to disinfect surfaces
  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
  • Prescription eyeglasses and contact lens solution
  • Infant formula, bottles, diapers, wipes and diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Fire extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels and plastic utensils
  • Paper and pencil
  • Books, games, puzzles or other activities for children

The information in this article is provided by: READY.GOV

We Are Cleaning Experts

1/4/2021 (Permalink)

SERVPRO is Here to Help During This Time of Need.

This is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention ("CDC"). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, contact the cleaning experts at SERVPRO of Cape May & Cumberland Counties, 609-624-0202 or EMAIL

We serve Vineland, Millville, Bridgeton and surrounding communities in Cumberland County as well as Ocean City, Cape May, Wildwood and surrounding communities in Cape May County.

Sources for this article:

CDC Coronavirus: Prevent Spread

CDC Coronavirus Guidance: Business Response

The First 24 Hours

12/31/2020 (Permalink)


Fire or water losses, even smaller incidents, can result in costly claims over time. The longer smoke, soot, or moisture have to permeate contents and structural components, the more secondary damage one can expect to encounter.

SERVPRO® Franchise Professionals have been performing fire and water cleanup and restoration services for nearly 50 years. Experience has shown that fast, appropriate action delivered within the first 24 hours can dramatically reduce secondary damage. Smoke and soot have less time to chemically interact and damage or destroy contents, and moisture is prevented from spreading and breaking down structural components or promoting the growth of mold and mildew.

Offering 24-hour emergency services, SERVPRO® Franchise Professionals are committed to responding to fire and water claims during the most critical time period following a loss. Usually onsite in less than four hours, SERVPRO® arrives prepared to begin emergency mitigation services to help prevent secondary damage to the structure and contents. SERVPRO® utilizes specific industry technology designed for the collection and reporting of claims information for the insurance industry. SERVPRO® Franchise Professionals can quickly gather the necessary information an adjuster will need to authorize the cleanup and restoration process. The end result is a better, more informed decision-making process, which can speed up the cleanup and restoration of the policyholder's property.

The objective of critical response is to help return homeowners and business owners' properties back to its preloss condition while also controlling claims costs. Your local SERVPRO® franchise can provide the emergency service, mitigation, cleanup and restoration experience and industry-specific technology to help you accomplish these goals. When a policyholder experiences a fire or water loss, even those that fall under the deductible limit or are excluded under their policy, reach out to your local SERVPRO® team to help protect their property and contents now and in the future.

Contact us at 608-624-0202 or EMAIL if you suffer fire damage. We’re Here to Help® 24/7, 365 days a year!

SERVPRO® of Cape May & Cumberland Counties serves Vineland, Millville, Bridgeton and surrounding communities in Cumberland County as well as Cape May, Ocean City, Wildwood and surrounding communities in Cape May County.