Recent Posts


6/17/2021 (Permalink)

Mold Remediation is One of Our Primary Areas of Expertise at SERVPRO of Cape May and Cumberland  Counties.

We have the training and experience to contain the infestation, scrub health-threatening spores out of the air, remove the contaminated materials, and help prevent future microbial growth.

Have A Moldy Situation?

Imagine you were cleaning out a storage closet, and you found mold growing on the back wall. A number of situations may have created an ideal situation for microbes to grow in this closet. Once you identified and resolved the source, you would still want to contact a professional to mitigate the mold and ensure healthy air for your home or office. Healthy air for all to breathe.

Containing the Infestation.

When our Franchise Professionals begin a mold job, our first concern is to contain the mold infestation. The mold you can see is only a small part of the danger posed to building occupants. Mold reproduces by releasing invisible spores into the air. Therefore, we begin by preventing air from the contaminated area traveling to other parts of the building.

Scrubbing Mold Out of the Air.

Each job is unique in its challenges and solutions. However, in most cases, our mold mitigation team will set up a containment barrier and create a “negative air” situation inside the infested area. A “negative air” situation is essentially a vacuum that ensures air only flows into and not out of the contained area while the air scrubbers filter the spores and other contaminants from the air.

Removing Contaminated Materials.

Organic materials like drywall, carpeting, and ceiling tiles must be removed and discarded once they become contaminated with mold. This is why we encourage our customers to contact us immediately after a water loss to dry all the materials before microbial growth begins. Blowing a fan across moldy materials hoping to dry them and save them spreads mold spores in the air and may increase the health risk to building occupants.  

Inhibiting Future Growth.

We can never promise to prevent all future mold growth. Mold spores are everywhere in the atmosphere, and they take root and thrive whenever they find the perfect mix of moisture, food (organic materials) and temperature. However, we have several SERVPRO products that discourage microbial growth. Once your moldy materials have been removed and the air has been scrubbed to reduce the concentration of spores, we can apply one of these anti-microbial agents to help protect your building’s structural elements.

When You See Mold, Call 609-624-0202 ASAP!

When you see mold, remember you cannot see the biggest threat that mold presents. Call us for a free estimate and good advice about protecting yourself and others until the mold is removed and the air is clean again.

SERVPRO of Cape May & Cumberland Counties serves Cape May, Ocean City, The Wildwoods, and surrounding areas of Cape May County; as well as Bridgeton, Millville, Vineland, and surrounding areas of Cumberland County. We're Here to Help 24/7 365!

How Can We Help Your Business?

6/17/2021 (Permalink)

SERVPRO decal saying: How Can We Help Your Business?  

Introducing the "Certified: SERVPRO Cleaned" ("CSC") Program!

Our CSC program is designed to provide our communities with a way to know that a structure has been cleaned, sanitized, and disinfected to minimize harmful pathogens. If a structure is sanitized and disinfected as part of the CSC program, signage will be provided to display on a window to let everyone know it was sanitized and disinfected.

We adhere to SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) with EPA-approved cleaning products to deliver a SERVPRO certified cleaning experience and result. 

The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward.

Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe. 

We are proud to launch Certified: SERVPRO Cleaned — a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic.

This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning.

How Can We Help Your Business? When our logo is on your door, your commitment to clean is clear. When you choose SERVPRO, your employees, customers, and community can rest assured that you selected a “higher standard of clean” — Certified: SERVPRO Cleaned.

For more information, please contact a Franchise Professional at 609-624-0202 or via EMAIL.

SERVPRO of Cape May & Cumberland Counties serves Cape May, Ocean City, Wildwood and surrounding communities in Cape May County; as well as, Bridgeton, Millville, Vineland, and surrounding communities in Cumberland County.

Number 10 in the Top 500!

6/13/2021 (Permalink)

SERVPRO's Business is Booming as it helps Cleanup COVID.

SERVPRO has been included in Entrepreneur Magazine's Top 500 list, standing out in a group of more than 900 franchises that qualified for inclusion in the list. Read more...

"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Barbara Stafford-Jones, Co-Owner of SERVPRO of Cape May County and SERVPRO of Cumberland County. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."

According to Stafford-Jones, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

  • SERVPRO's strength as a brand with a national footprint, and the ability to create national partnerships with organizations such as the PGA TOUR, Allstate Insurance, Farmers Insurance, State Farm Insurance, Valero Energy Corporation, Bob Evans Restaurants, Genesis Healthcare, Planet Fitness, Costco Wholesale, and the American Red Cross - to name a few.
  • SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.
  • SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.

"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."

SERVPRO of Cape May County and SERVPRO of Cumberland County specializes in fire, mold, biohazard and water cleanup, mitigation, restoration and remediation services, helping both commercial and residential customers recover from property damage emergencies "Like it never even happened."

We serve Cape May, Ocean City, Wildwood and surrounding communities in Cape May County. We also serve Bridgeton, Millville, Vineland and surrounding communities in Cumberland County.

For more information about fire, mold, biohazard and water damage restoration, remediation and mitigation services, call 609-624-0202, or reach us by email, or visit SERVPROofCapeMayCounty.

Don't Be Left In The Dark!

6/7/2021 (Permalink)

Thunderstorms: Power Outage - Safety Tips for Cape May County and Cumberland County Residents.

Whether a power outage in your home is caused by grid failure or severe weather, you can take the following steps to prepare and respond.


Include power outages in your family disaster plan, identifying alternate means of transportation and routes to home, school or work. 

Keep extra cash on hand since an extended power outage may prevent you from withdrawing money from automatic teller machines or banks.

Keep your car fuel tank at least half-full, gas stations rely on electricity to power their pumps.

During a power outage, resist the temptation to call 9-1-1 for information --that's what your battery-powered radio is for.

Turn off all lights but one, to alert you when power resumes.  Check on elderly neighbors, friends, or relatives who may need assistance if weather is severe during the outage.

Keep a supply of flashlights, batteries and a battery-powered radio on hand. Do not use candles as they pose a fire hazard.

Keep a supply of non-perishable foods, medicine, baby supplies, and pet food as appropriate on hand. Also be sure to have at least one gallon of water per person per day on hand. 

If it is cold outside, put on layers of warm clothing. Never burn charcoal for heating or cooking indoors.

If it is hot outside, take steps to remain cool. Move to the lowest level of your home as cool air falls and wear lightweight, light-colored clothing.

Drink plenty of water, even if you do not feel thirsty. If the heat is intense and the power may be off for a long time, consider going to a movie theater, shopping mall or "cooling shelter" that may be opened in your community.

Remember to provide plenty of fresh, cool water for your pets.


Avoid opening the fridge or freezer. Food should be safe as long as the outage lasts no more than 4-6 hours.

Have one or more coolers for cold food storage in case power outage is prolonged. Perishable foods should not be stored for more than two hours above 40 degrees Fahrenheit.

If you must eat food that was refrigerated or frozen, check it carefully for signs of spoilage. 


Do not run a generator inside a home or garage. Use gas-powered generators only in well-ventilated areas.

Connect only individual appliances to portable generators.

Don't plug emergency generators into electric outlets or hook them directly to your home's electrical system - as they can feed electricity back into the power lines, putting you and line workers in danger. 


When power comes back on, it may come back with momentary "surges" or "spikes" that can damage equipment such as computers and motors in appliances like the air conditioner, refrigerator, washer or furnace.

When power is restored, wait a few minutes before turning on major appliances to help eliminate further problems caused by a sharp increase in demand.

This information provided to you by The Federal Alliance for Safe Homes, "FLASH". For more information visit their website.

Controlling Humidity in Your Home

5/1/2021 (Permalink)

Controlling Humidity in Your Cape May County or Cumberland County Home.

To prevent mold growth in humid climates, you need to control the humidity in your home.

Controlling humidity in wet climates poses a number of specific challenges – you can’t just open the windows to improve airflow in the home, for example (when outside humidity levels are high, letting outdoor air into your house will increase the indoor humidity).

So, how can you control moisture and prevent mold growth in humid climates?

1) Ensure Proper Air Conditioning:

Use quality air conditioning ("AC") units properly sized for your house. If your AC unit is too small, it will run constantly without achieving the desired effect; if it is too big, it will start and stop frequently which will make it difficult to maintain constant temperature and humidity levels;

Set your AC to about 70 degrees Fahrenheit during the hot summer months and keep your home warm in cool weather;

Set the AC fan mode to “auto”, not to “on”. When the fan is set to “on”, it runs continuously and does not allow enough time for the moisture that condenses onto the evaporator coil during the cooling cycle to drain off – it is re-evaporated and blown back into the house, increasing the humidity level;

Proper air conditioning can help you control the humidity in your home.

Close windows and doors when your AC unit is running. If the doors and windows are open, warm, humid outdoor air will enter your cooler home and cause condensation;

Maintain your air conditioner in excellent condition to make sure it works effectively. Clean and replace the filters every month during the summer, call a service professional at least once a year for maintenance, such as cleaning the coils, etc.

2)  Do Not Let Wet Items Stay Inside:

Dry washed clothes outside or use a clothes dryer (try not to hang clothes to dry inside). Make sure they are completely dry before putting them away in drawers and closets;

Do not leave wet towels or other wet items lying around in your home;

Take wet shoes off at the door and clean pets’ paws after walks to prevent water and mud from being tracked into your house;

Thoroughly dry your items before storing them inside, especially if they won’t be used for prolonged periods of time;

Add an appropriate anti-mold product to the water you give to your indoor plants to hinder mold growth in plant soil (moist soil is an ideal breeding ground for mold);

Remove standing water (such as puddles around sump pumps or hot water tanks) and dry wet areas within your home as soon as possible;

Vent appliances that produce moisture (such as clothes dryers, stoves, etc.) to the outside.

4) Prevent Water From Entering Your Home:

Keep your property in good repair – Inspect the roof and the chimney on a regular basis and make any necessary repairs without delay, repair foundation cracks, fix plumbing leaks, etc.;

Waterproof your home well. The better waterproofed your home is, the less likely you’re to deal with mold problems.

Keep the gutters clean – Replace damaged or rusty gutters and drainpipes in due time and make sure they are free of leaves and other debris to ensure proper water drainage;

Direct water away from your home. Make sure the grading around your house slopes away from the foundation – otherwise water may collect there and seep into your crawlspace;

Cover crawl space floors with plastic coverings to prevent groundwater from seeping inside;

Leak-proof doors and windows to prevent water seepage into your home during storms and torrential rains.

Controlling humidity in your home may not be very easy, but it will help prevent mold growth and any ensuing mold problems – mold health effects, mold damage to your property, etc. Your efforts will be rewarded with a healthy, mold-free living environment. It’s worth it!

Call your SERVPRO of Cape May County  and SERVPRO of Cumberland County Franchise Professionals at 609-624-0202, if you suspect mold in your home. We're a locally owned company in Ocean View, NJ serving Ocean City, Cape May, Wildwood, and surrounding communities in Cape May County. We also serve Vineland, Millville, Bridgeton and surrounding communities in Cumberland County.

Storm Damage? Call us for Board Ups.

5/1/2021 (Permalink)

Storm Damage To Your Home? Leave the Hassle of Board-Ups to the Franchise Professionals at SERVPRO of Cape May & Cumberland Counties.

Whether the damage was caused by fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through - especially if it is your property that has been damaged!

Boarding up damaged property the wrong way could cause secondary damages such as moisture or animal intrusion, making the situation even worse than before you tried to board up. The process of boarding up after a storm can be as dangerous as the damage itself.

SERVPRO of Cape May & Cumberland Counties can board up the damaged property quickly and efficiently and mitigate and remediate the original damage, providing you with peace of mind while helping to make it, "Like it never even happened."

We serving Cape May, Ocean City, The Wildwoods and surrounding communities in Cape May County. We also serve Vineland, Millville, Bridgeton and surrounding communities in Cumberland County. Call 609-624-0202 when you need emergency board up services. We're Here to Help 24/7!

Protect Your Home From Water Damage

5/1/2021 (Permalink)

Water damage is one of the most common and costliest disasters your home or business may suffer. Things like a burst pipe, a malfunctioning dishwasher or tide flooding are just some of the many ways water damage could strike your property.

1) Protecting Your Home From Water Damage

Dealing with water damage is enough of problem, but it can have a long-term impact on your home or business. Mold usually follows water damage, as mold can begin to grow and flourish within 24 to 48 hours after moisture exposure.

When considering the different ways to protect your property, it is helpful to break it down by areas of impact, such as crawlspaces, basements, kitchens, bathrooms, flooring, and ceilings.

A way to prevent water damage in basements and crawlspaces is to ensure there is no water seeping in. Do this by resealing vulnerable areas, making sure water drains away from your home and installing a backwater valve.

2) The most common way your kitchen and bathrooms will suffer water damage is due to plumbing issues and appliance failures.

Be sure you:

  • Inspect all appliances regularly, watching for issues with hoses and faucets
  • Check the seal and caulking around your showers and tubs to make sure they are watertight
  • Know where the main shut-off valve is in your home
  • Don’t leave the house while the washer or dishwasher is running

Protecting your possessions from water damage may not always be possible, but there are things you can do to at least decrease the amount of damage and loss. Store items in waterproof bins and keep them up off of the floor using shelving, especially when you are storing items in a basement or garage.

3) Recovering From Water Damage

If your home does experience a water damage situation, you can stand a good chance at salvaging items that can be dried out within 48 hours.

You’ll want to contact your insurance provider immediately and evaluate the extent of the water damage as well as identify the type of water that is involved.

4) The three types of water that can cause damage are:

  • Water from rain, condensation or leaky pipes is considered “clean” water.

  • Water from dishwashers, washing machines and clean toilets is considered “gray” water.

  • Water from sewage or serious flooding from nearby rivers is called “black” water and can cause serious health effects.

Following a water damage disaster, hopefully you will be able to safely get to your home and get it dried out, dehumidify the area, remove wet objects and disinfect remaining materials within the 24–48 hour timeline before mold starts to grow.

For your books and papers, here’s a pro tip: Freeze wet books, photos and papers in a frost-free freezer to buy some extra time. This prevents mold and mildew from developing and causing more deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call contact a highly trained Franchise Professional at SERVPRO of Cape May & Cumberland Counties at 609-624-0202 or EMAIL.

We make it, "Like it never even happened."

We serve Cape May, Ocean City, The Wildwoods and surrounding communities in Cape May County. We also serve Vineland, Millville, Bridgeton and surrounding communities in Cumberland County. We're Here to Help 24/7, 365 days a year!

The Long Term Risks of Standing Water

5/1/2021 (Permalink)

The Long Term Risks of Standing Water

Standing Water can be dangerous for as long as it's left alone. Be sure to call your local restoration expert, SERVPRO of Cape May & Cumberland Counties!

Clearing standing water requires multiple tools and practices happening as quickly as possible. As challenging as this situation can be, it can be even more damaging and destructive to the materials exposed. Water removal is always one of the focal points of water loss mitigation, and that is why our SERVPRO professionals arrive with an array of powerful machines capable of reducing standing water promptly and efficiently.

Choosing the right approach to treat water damage depends on multiple factors. Finding the ideal device for specific standing water concerns can make the process more efficient and help our customers to save both time and money throughout the restoration. Appreciating the urgency in the situation is vital to reducing total property loss, so it is critical to know the risks of allowing standing water to continue longer than necessary.

Structural Degradation

Perhaps one of the most direct paths that standing water can take to cost a homeowner money in a restoration sense is destroying exposed materials. With direct interaction with walls, flooring, and even ceiling material, porous surfaces can absorb moisture and allow the liquid to alter the molecular design to warp and distort the affected material. An excellent example of this is wood plank flooring absorbing water and the planks swelling at the seams.

Water Migration

Water rarely stops moving and is always looking for a new path to get to another location. After a water loss incident, this behavior of water could mean more and more damage to your property until the situation gets brought to the attention of our capable SERVPRO restoration professionals.

Microbial Threats

Mold is always a concern when elevated moisture levels exist in an environment possibly causing further damage.

Several potential problems could arise from waiting to address standing water in your home or business.

Give SERVPRO of Cape May & Cumberland Counties a call to help avoid these concerns as much as possible. We’re Here to Help and available 24/7 at 609-624-0202.

SERVPRO of Cape May & Cumberland Counties serves Cape May, Ocean City, The Wildwoods and surrounding areas of Cape May County. We also serve Vineland, Millville, Bridgeton and surrounding areas in Cumberland County.

The Advantage of an Emergency READY Profile

4/29/2021 (Permalink)

The SERVPRO Emergency READY Profile Advantage.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action.

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water, fire and storm damage can affect your business. The SERVPRO "ERP"

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise profile document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

READY to Get Started? Contact a SERVPRO of Cape May & Cumberland Counties Franchise Professional via EMAIL or call 609-624-0202. We're Here to Help!

SERVPRO of Cape May & Cumberland Counties serves Cape May, Ocean City, The Wildwoods and surrounding areas in Cape May County. We also serve Bridgeton, Millville, Vineland and surrounding communities in Cumberland County.

SERVPRO Helps to Feed Hundreds

4/29/2021 (Permalink)

Photo of SERVPRO volunteers holding a banner for Community Foodbank of New Jersey SERVPRO employees, Minerva Alvarado and Harold Lapp, Jr. with CFBNJ Christina and Marcus Weaver, Director of Agriculture, GCAP.

Local SERVPRO Helps To Feed Hundreds During National Volunteer Week.

SERVPRO of Cape May & Cumberland Counties (“SERVPRO”) participated in National Volunteer Week 2021 by volunteering for Gateway Community Action Partnership (“GCAP”) at their Gleaning Project/Food Pantry Center in Bridgeton.

Minerva Alvarado, SERVPRO’s Marketing Development Coordinator and member of the Gateway Board of Directors, organized the volunteer effort with Mayor Albert Kelly and Marcus Weaver, GCAP Director of Agriculture & Food Initiatives. 

Volunteering with Minerva, were members of the SERVPRO Business Development team: Colleen Ayala, Harold Lapp, Jr. and David Brace. Together they volunteered for eight hours over two days. In that short time, the Center was able to provide food for 200 families (600 individuals).

The Center obtains food from multiple sources: The Community Food Bank of New Jersey (“CFBNJ”), donations from local stores including: ShopRite, Aldi, Walmart, Lidl and Target, and from other nonprofits like Sysco. In season, produce is donated by local farms, the Vineland Produce Auction and the Mill Creek Urban Farm. When extra food is available, the Center will deliver door-to-door to Bridgeton Housing Authority sites as well as the Good Shepherd Dining Hall at St. Theresa’s Church in Bridgeton, Spirit and Truth Ministries in Vineland and to 115 seniors at the Spring Gardens complex in Bridgeton. The Center also donates to dozens of other local food pantries, including WIC Programs, Head Start Centers and Family Success Centers throughout the area.

Denise Hladun and Christina Faulk from the CFBNJ stopped in to meet everyone. “Our office is in Egg Harbor Township, but Gateway is one of our clients and I wanted to introduce myself and meet the employees and volunteers,” said Denise Hladun, Director of External Affairs. “We like to support our clients and help them find volunteers.”

Bridgeton Mayor Kelly also stopped by to greet the employees and volunteers and stayed to help and was the first to push carts filled with food packages out to cars waiting to be loaded up. “We are here to help and provide food to residents in need,” said Mayor Kelly. “This mission is important and special to me.” The Center was just short of distributing one million pounds of food in 2020.

GCAP’s Food Distribution Days fall on the last full week of each month on Monday, Wednesday and Friday from 10am to 2pm each day. If you’re interested in volunteering, please contact Marcus Weaver, or 856-392-4195 (Spanish is a plus!)!

“It’s a real pleasure to have Minerva and our Business Development Team on board wanting to volunteer, especially during National Volunteer Week. All together, we volunteer for every chamber of commerce in Cape May and Cumberland Counties as well as Tri-county Rotary, M25, and The Salvation Army Vineland Corps. We care about the communities where we live and work – this is just one way to do our part to show local residents that SERVPRO cares,” said Barbara Stafford-Jones, owner of SERVPRO of Cape May & Cumberland Counties.