Recent Water Damage Posts

Water Damage - Why SERVPRO?

4/19/2020 (Permalink)

WHY SERVPRO of Cape May & Cumberland Counties?

Because when you suffer from water damage, you want Franchise Professionals that are Faster To Any Size Disaster and Here To Help 24/7!

Here's an experience homeowners in Wildwood, New Jersey had when they suffered a water loss. They were overwhelmed with how quickly the water spread and the damage it caused. They were not home at the time and preventive measures did take place right away.

One call to SERVPRO of Cape May & Cumberland Counties put them right at ease. Within a couple of hours a uniformed crew was on site and Crew Chief, Dan was assessing the situation. 

"Everyone involved was just great! The office was quick to gather information which gave the crew enough detail to be able to assist quickly when they arrived. Damaged content was removed so fast, it was like we blinked, and it was gone!"

"The crew monitored the situation daily, and when the job was completed, Production Manager, Joe, was on-site with us for a final walk-through to make sure we were completely satisfied with the work and their service. We definitely recommend this franchise!"


ADMIN STAFF: Angela and Karen


First Responders: Rogerio and Jorge

Monitoring/Equipment Pull:
Dan, Nick, Kevin, and Alfredo

Manager & Walk-Thru: Joe

Save Money - Prevent Water Damage!

3/20/2020 (Permalink)

Water damage is the No. 1 culprit that weakens your home’s foundation and what holds your house together.

Preventing water damage is a lot cheaper than paying for repairs. Here’s how to prevent water damage using three easy strategies that will give you peace of mind the next time heavy storms hit. Here are three easy prevention tips:

#1. Ensure Good Drainage

Poor drainage weakens your foundation, causing cracks, uneven settling, and pathways for water to enter your home.

Clean your gutters routinely. A clogged gutter will send cascades of water down the side of your house, damaging your siding and foundation.

Ensure your downspouts direct water 5 to 10 feet away from your house.

Make sure your yard is sloped at least 6 inches over a 10-foot span away from your foundation. That slope keeps water from getting down right next to your foundation, where it could cause walls to lean, crack the masonry, and create leaks. (For crawl spaces, keeping water away makes sure excess water doesn’t pool underneath your floor, making for damp conditions that encourage mold, rot, and insects.)

#2. Test Your Sump Pump Regularly

Sump pumps come to life during storms. That’s not when you want to realize yours isn’t working properly. You should check it at least once a year, and ideally perform several checks during heavy storm seasons.

How to test your sump pump:  Slowly fill the sump pump pit with water. Watch for the “float” (similar to the float in your toilet) to rise, which should turn on the pump. Then watch to make sure the water level falls.

Test your backup pump the same way, but unplug the main pump first. If you don’t have a backup pump — or a generator — and are on municipal water, get one that runs on water pressure. If you’re on well water, your only option is the battery kind.

#3. Check for Water Leaks and Fix Them

Persistent leaks lead to mold and mildew, rot, and even termites and carpenter ants (they like chewing soggy wood, since it’s soft). Yet if you fix a leak soon after it starts, there may be no long-term damage at all. 

How to check for leaks: Check for dark spots under pipes inside sink cabinets, stains on ceilings, toilets that rock, and of course drips.

At least once a year, inspect your roof. Repair missing, loose, and damaged shingles. Repair any cracked caulking and check for leaks around flashing.

So now you know how to prevent water damage — and add years (and lower maintenance costs to your home)! Of course, if water damage DOES affect your home, call a Franchise Professional to answer your questions and address your concerns: 609-624-0202 .

SERVPRO of Cape May & Cumberland Counties is Here to Help and Ready for Whatever Happens in Cape May County and Cumberland County. We serve communities in and around Cape May, Marmora, Ocean City, Sea Isle City, The Wildwoods, Bridgeton, Fairton, Millville, Vineland, and the Port Norris area. We're Here to Help 24/7.

Water Damage & Mold in Ocean City Rental

9/13/2019 (Permalink)

Being a Landlord in Ocean City and Cape May County can be Risky.

Your property must be in good market condition, but that means you have to rely on tenants to be on the lookout for things that could go bad before they actually do. 

Failure to spot warning signs usually means that, at some point or another, there is going to be a disaster.

Unfortunately, tenants are not as mindful about your property as you would be for a simple reason; it’s not theirs!

Recently, SERVPRO of Cape May & Cumberland Counties had an opportunity to assist in such a situation. In this instance, as in many projects we’re involved in, not only did we work with the property owner, but we also worked with the insurance adjuster, and the tenants in order to resolve the issues satisfactorily. This is one important way of ensuring that our slogan is always true; we work hard to make you feel "Like it never even happened."

Are you currently facing a mold challenge of your own?

We’d be happy to send our team out.  We guarantee your satisfaction. Want proof? See any of the testimonials on this site or view any of our recent videos.

Convinced and ready to roll? Call 609-624-0202 and a Franchise Professional will be happy to help!

Water Damage? We're Faster To Any Size Disaster!

9/7/2019 (Permalink)

hardwood and carpeting with water standing Water intrusion in this home resulted in floors buckling and caused permanent damage to carpets.

Flooding and Water Emergencies Can Happen at Any Time. SERVPRO of Cape May & Cumberland Counties is Here to Help 24/7.

We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. 

Faster To Any Size Disaster.

Flooding and water damage happens very quickly with not as much water as you think. Water quickly moves causing possible damage as it covers your floors, walls, ceilings or personal belongings. Getting their faster makes all the difference when the clock is ticking and standig water exists in your property.

There is a Water Damage Timeline that is important to know.

  • Within minutes water can spread and cause further damage.
  • Within 24 hours, walls can begin to breakdown and belongings can show signs of water damage. 
  • After 48 hours, mold and mildew may be growing and spreading, causing further damage to doors, windows, and personal property. Serious biohazard contamination is a real possibility.

The longer you wait to start restoration, the more likelihood that you'll spend more time cleaning and restoring and spending more money, too. Avoid the unnecessary cost of waiting...

If You Need Emergency Services, please call a Franchise Professional at 609-624-0202. We're faster to any disaster and make it, "Like it never even happened."

Commercial Water Loss with Extensive Damage

8/27/2019 (Permalink)

Water Damage to Ceiling Water Damage to Ceiling of Commercial Business

Your Commercial Water Loss May Not Be Extensive, but the Damage it Causes can Close Your Doors Indefinitely!

This commercial water loss in Vineland caused flooding to occur and damage the ceilings throughout parts of the first floor of the property. An immediate response time was necessary to stop further damage. Our crew arrived in less than an hour to start the water extraction process to avoid further damage and mold growth.

It's important to know exactly what to do with a water loss of this size. Turning off utilities at the main switch, disconnecting electrical appliances are a couple things that may need to be done.

With over 50 years of experience, SERVPRO Franchise Professionals have restored water damaged businesses in the communities of Cumberland and Cape May Counties - from Vineland to Bridgeton and Ocean City to Cape May. Wherever you need help, we are faster to any size disaster and are here to serve all communities in Cumberland and Cape May counties.

Call SERVPRO of Cape May & Cumberland Counties at 609-624-0202 if you need water removal and dehumidification services. We can also help with move outs and reconstruction services. We will make it, "Like it never even happened."

Water & Flooding Damage Tips

8/27/2019 (Permalink)

water standing on floor with debris floating Flood Damage

Affected by Water Damage? We're here to help in Cape May County and Cumberland County.

Did you know that the first 24 hours after a storm causing flooding and water damage are the most important in preventing secondary or permanent damage?

Many flood situations require professional equipment and knowledge of the science of drying to mitigate, however, there are steps residents and business owners can take to help minimize damage until a Franchise Professional arrives.

  • Do not operated any equipment that requires electrical power in areas that have standing water or moisture.

  • If the water has entered the structure through the flooding of a creek, stream, or river, if it is seawater, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. For this type of damage, avoid contact with contaminated items as much as possible.

  • Take caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas.

  • Throw away all foods - even canned goods - that have come into contact with flood waters.

  • Remove and prop wet upholstery and pillow cushions for drying. Wipe excess water from wood furniture after removal of lamps and tabletop items.

  • Only open windows to promote drying if the air outside is less humid than the air inside.

  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

SERVPRO® of Cape May & Cumberland Counties has responded to many large loss and storm events in the state of New Jersey and across the country. Hurricanes Sandy, Matthew, and Katrina and the flooding in Louisiana, Houston, and Mid-Atlantic, to name a few.

Call a Franchise Professional at 609-624-0202 if you have any water damage questions. We're Here to Help and to make it, "Like it never even happened."

How to Control Humidity in Your Home

7/4/2019 (Permalink)

Controlling Humidity

How to Control Humidity in Your Home

To prevent mold growth in humid climates, you need to control the humidity in your home.

Controlling humidity in wet climates poses a number of specific challenges – you can’t just open the windows to improve airflow in the home, for example (when outside humidity levels are high, letting outdoor air into your house will increase the indoor humidity).

So, how can you control moisture and prevent mold growth in humid climates?

1) Ensure proper air conditioning:

Use quality AC units properly sized for your house. If your air-conditioning unit is too small, it will run constantly without achieving the desired effect; if it is too big, it will start and stop frequently which will make it difficult to maintain constant temperature and humidity levels;

Set your air conditioner to about 70 degrees Fahrenheit during the hot summer months and keep your home warm in cool weather;

Set the AC fan mode to “auto”, not to “on”. When the fan is set to “on”, it runs continuously and does not allow enough time for the moisture that condenses onto the evaporator coil during the cooling cycle to drain off – it is re-evaporated and blown back into the house, increasing the humidity level;

Proper air conditioning can help you control the humidity in your home.

Close windows and doors when your AC unit is running. If the doors and windows are open, warm, humid outdoor air will enter your cooler home and cause condensation;

Maintain your air conditioner in excellent condition to make sure it works effectively. Clean and replace the filters every month during the summer, call a service professional at least once a year for maintenance, such as cleaning the coils, etc.

2) Use dehumidifiers to keep the humidity level in your home below 50%.

3)  Do not let wet items stay inside:

Dry washed clothes outside or use a clothes dryer (never hang clothes to dry inside). Make sure they are completely dry before putting them away in drawers and closets;

Do not leave wet towels or other wet items lying around in your home;

Take wet shoes off at the door and clean pets’ paws after walks to prevent water and mud from being tracked into your house;

Thoroughly dry your items before storing them inside, especially if they won’t be used for prolonged periods of time;

Add an appropriate anti-mold product to the water you give to your indoor plants to hinder mold growth in plant soil (moist soil is an ideal breeding ground for mold);

Remove standing water (such as puddles around sump pumps or hot water tanks) and dry wet areas within your home as soon as possible;

Vent appliances that produce moisture (such as clothes dryers, stoves, etc.) to the outside.

4) Prevent water from entering your property:

Keep your property in good repair – Inspect the roof and the chimney on a regular basis and make any necessary repairs without delay, repair foundation cracks, fix plumbing leaks, etc.;

Waterproof your home well.

The better waterproofed your home is, the less likely you’re to deal with mold problems.

Keep the gutters clean – Replace damaged or rusty gutters and drainpipes in due time and make sure they are free of leaves and other debris to ensure proper water drainage;

Direct water away from your home. Make sure the grading around your house slopes away from the foundation – otherwise water may collect there and seep into your crawlspace;

Cover crawl space floors with plastic coverings to prevent groundwater from seeping inside;

Leak-proof doors and windows to prevent water seepage into your home during storms and torrential rains.

Controlling humidity in your home may not be very easy, but it will help prevent mold growth and any ensuing mold problems – mold allergies, mold damage to your property, etc. Your efforts will be rewarded with a healthy, mold-free living environment. It’s worth it!

Call your SERVPRO of Cape May County Franchise Professionals at 609-624-0202 if you suspect mold in your home. We're a locally owned company in Ocean View, NJ serving Ocean City, Cape May, Wildwood, and surrounding communities in Cape May County.

Protect Your Cape May County Home from Water

2/20/2019 (Permalink)

Water damage is one of the most common and costliest disasters your home may suffer. Things like a burst pipe, a malfunctioning dishwasher or tide flooding are just some of the many ways water damage could strike your property.

Protecting Your Home From Water Damage

Dealing with water damage is enough of problem, but it can have a long-term impact on your home. Mold usually follows water damage, as mold can begin to grow and flourish within 24 to 48 hours after moisture exposure.

When considering the different ways to protect your home, it is helpful to break it down by areas of impact, such as crawlspaces, kitchens, bathrooms, flooring, and ceilings.

A way to prevent water damage in basements and crawlspaces is to ensure there is no water seeping in. Do this by resealing vulnerable areas, making sure water drains away from your home and installing a backwater valve.

The most common way your kitchen and bathrooms will suffer water damage is due to plumbing issues and appliance failures.

Be sure you:

  • Inspect all appliances regularly, watching for issues with hoses and faucets
  • Check the seal and caulking around your showers and tubs to make sure they are watertight
  • Know where the main shut-off valve is in your home
  • Don’t leave the house while the washer or dishwasher is running

Protecting your possessions from water damage may not always be possible, but there are things you can do to at least decrease the amount of damage and loss. Store items in waterproof bins and keep them up off of the floor using shelving, especially when you are storing items in a basement or garage.

Recovering From Water Damage

If your home does experience a water damage situation, you can stand a good chance at salvaging items that can be dried out within 48 hours.

You’ll want to contact your insurance provider immediately and evaluate the extent of the water damage as well as identify the type of water that is involved.

The three types of water that can cause damage are:

  1. Water from rain, condensation or leaky pipes is considered “clean” water.

  2. Water from dishwashers, washing machines and clean toilets is considered “gray” water.

  3. Water from sewage or serious flooding from nearby rivers is called “black” water and can cause serious health problems.

Following a water damage disaster, hopefully you will be able to safely get to your home and get it dried out, dehumidify the area, remove wet objects and disinfect remaining materials within the 24–48 hour timeline before mold starts to grow.

For your books and papers, here’s a pro tip: Freeze wet books, photos and papers in a frost-free freezer to buy some extra time. This prevents mold and mildew from developing and causing more deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained Franchise Professionals at SERVPRO of Cape May County. We make it, "Like it never even happened.®"

Concerned About Flooding Due to Storms?

7/12/2018 (Permalink)

Here in Cape May County, it’s important to be prepared for water damage. Many of us live on barrier islands where the threat of flood is an everyday concern whether its high tide from a full moon, heavy rains or an intense storm.

Being prepared for flooding and water damage is your best defense. Be aware of the tides and the weather, be prepared to move cars to higher grounds and keep all pets inside when necessary. Be aware of how high off the ground your home is, do you have a crawlspace that would be susceptible to water?

Finally, have a plan in place in the event water damage does occur in your home. SERVPRO® of Cape May County is ready to go 24/7 to assist you. We can be reached at 609-624-0202, we will work to make your situation as stress-free as possible.

Water Catagories

6/25/2018 (Permalink)

There are three types of contaminated water.

There are three types of contaminated water: 

Catagory 1:"Clean Water" is from, a clean source like a broken water line; however, if left untreated, can degrade into category 2 or 3.

Category 2: "Gray Water" may contain bacteria and viruses, and can quickly degrade into category 3 if left untreated.

Category 3: "Black Water" comes from flooding rivers or sewer backup and may contain untreated sewage, harsh chemicals and microbes.

No one wants to end up with category 3 water damage in their home. If you run into a water damage problem, call the trained professionals at SERVPRO® of Cape May County at 609-642-0202 to make the process as stress free as possible. We are here to answer your call 24 hours a day, 7 days a week!

5 Ways to Protect Your New Home from Water Damage

5/8/2018 (Permalink)

After spending a great deal of money on a new home, the last thing you want to face is the hefty expense of water damage repairs. However, this is a reality all new homeowners should prepare for — especially since floods are the most frequent and costly types of natural disasters in the United States.

SERVPRO® of Cape May County reminds consumers that there are several ways to protect against damage caused by storms, floods, and plumbing emergencies. To help you keep your property in good condition, this residential restoration service offers a few important tips to follow:

5 Water Damage Prevention Tips for New Homeowners

  1. Invest in Roof Inspections

Small roofing problems can develop rapidly — and result in serious leaks the next time a heavy storm comes along. Visually inspect your roof at least once every year, especially after bad weather occurs. You should also hire a professional roofer to thoroughly inspect the structure about once every three years. If you spot any issues — such as missing shingles — have them repaired immediately.

  1. Test Your Sump Pump Annually

When you have a flooded basement, your home’s sump pump can help clear water out to prevent damage. However, these devices only have an average life span of 10 years and can often experience issues after long periods of inactivity. To avoid flooding damage, test the sump pump once a year and promptly repair any problems.

  1. Keep Your Gutters Functional

If your gutters don’t provide proper drainage, excess water can spill over and damage the walls and foundation of your home. Regularly clean your gutters to promote the flow of water away from your home. And if you spot sagging or broken gutters, have them replaced as soon as possible.   

  1. Watch Your Water Bill

Since the majority of your home’s plumbing system remains hidden behind the walls, it can be tough to spot leaks that may cause water damage. However, unusual upticks in water bills can be a sign of a potential leak. If you notice increasing water usage, call a plumber for a professional inspection.

  1. Check Your Insurance  

While proactive inspection and repairs can help new homeowners avoid water damage, some incidents can’t always be avoided. In these cases, strong homeowners and flood insurance policies can help cover the cost of water restoration and mold remediation.

When water damage occurs, it’s important to restore the area as quickly as possible to prevent structural deterioration and mold growth. You’ll find fast and reliable care from the professionals at SERVPRO of Cape May County. To learn more about our emergency restoration services call (609) 624-0202 to request assistance.

Cape May County 24 Hour Emergency Water Damage Service

4/4/2018 (Permalink)

SERVPRO® of Cape May County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 609-624-0202 
you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cape May County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cape May County

SERVPRO of Cape May County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Cape May County Residents: We Specialize in Flood Cleanup and Restoration!

6/2/2017 (Permalink)

Flooded Crawlspace/Basement

A crawlspace or basement can flood at any time, although flooding most often occurs during heavy rainfall. These areas are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your property could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causing surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more…

The flooding in this home was caused by heavy rain runoff.  Cape May County had received several inches of rain that week and it overwhelmed the system. 

At this particular job, we were on site within an hour to inspect the damage and to begin the water extraction process.  In less than four days we had the area dry. We used advanced inspection and monitoring equipment to determine that the structure of the home was dry. 

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure, not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get! 

We are Flood Damage Specialists, and we: 

  • Are Available 24 hours/7 days per week
  • Are a Preferred Vendor to many National Insurance Companies
  • Bill the Insurance Company Directly – One Less Thing For You To Worry About!
  • Highly-Trained Technicians in Water Restoration Techniques
  • Use s500 IICRC Restoration Standards
  • Have advanced inspection and extraction equipment

Have Questions? Call Us Today – We’re Here To Help! 609-624-0202. We make it, "Like it never even happened.®"