Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our Franchise Professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action. We will collect important details from the property owner to ensure any safety issues are inspected. This process could be very upsetting to a home or business owner, and our Franchise Professionals understand that suffering a loss can be stressful and upsetting. Our Franchise Professionals will keep you informed and involved to help ease your mind and any cause for worry.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture